Role Overview
Brandsquare is hiring a Senior Operations Executive to ensure operational accuracy, execution discipline and cross department coordination as the company continues to scale.
This role focuses on maintaining system accuracy, operational tracking, SOP execution and structured workflows across departments.
As a Senior Operations Executive, you will help maintain operational alignment across Sales, Product, Marketing and Operations teams, ensuring tasks, timelines and processes are followed consistently.
This is a senior individual contributor role inside a fast scaling U.S. registered software and systems company working with professionals across healthcare, legal, finance, real estate and technology.
If you are highly organized, system focused and known for strong follow up and execution discipline, this role fits.
Key Responsibilities
Senior Operational Execution
- Oversee day to day operational and administrative activities across departments
- Ensure tasks, timelines and deliverables remain on track
- Track assignments, follow up with teams and close execution gaps
- Maintain operational discipline and consistency across workflows
- Escalate risks, delays or system gaps to the Operations Lead when required
System & ERP Ownership
- Maintain and update company ERP data with high accuracy
- Ensure trackers, sheets and internal systems reflect real execution
- Monitor system usage and identify inconsistencies or misuse
- Suggest improvements to workflows, trackers and system structure
- Support implementation of new operational tools and system updates
SOP Execution & Process Improvement
- Ensure all SOPs are followed across departments
- Maintain updated SOP documentation based on real operations
- Identify process gaps and recommend operational improvements
- Support rollout of updated SOPs and workflows
- Ensure teams understand and follow defined operational processes
Interdepartmental Coordination
- Coordinate closely with Sales, Product, Marketing and Operations teams
- Track cross team dependencies and shared deliverables
- Ensure smooth handoffs between departments
- Resolve small operational blockers through structured coordination
- Maintain alignment across teams on operational priorities
Program & Office Operations
- Coordinate internal programs, meetings and company activities
- Oversee onboarding and offboarding execution with proper setup
- Maintain workspace readiness, cleanliness and operational standards
- Manage inventory tracking, utilities and office supplies
- Ensure purchase requests and approval workflows are followed
MTO Program Oversight
- Oversee execution of the Management Trainee Officer (MTO) Program
- Monitor trainee progress, assignments and learning milestones
- Ensure trainees follow company systems, discipline and operational standards
- Coordinate with department leads to assign meaningful training tasks
- Track performance, feedback and development of MTO participants
- Ensure the program develops future team members aligned with company systems and culture
Policy & Communication Oversight
- Ensure internal policies and operational rules are followed
- Maintain official communication channels across departments
- Track and manage leave records and approvals accurately
- Ensure communication follows company protocols
- Flag policy issues or misuse for appropriate action
Reporting & Operational Tracking
- Prepare daily, weekly, monthly and quarterly operational reports
- Maintain monthly, quarterly and yearly KPI tracking systems
- Share structured updates with leadership
- Highlight risks, delays and execution bottlenecks
- Maintain accuracy across all operational reports and dashboards
Team Support & Mentorship
- Support and guide junior and mid level Operations Executives
- Assist in training team members on operational systems and workflows
- Help maintain execution discipline across the operations team
- Support hiring and onboarding when required
- Act as a reliable execution point for leadership instructions
Requirements
- 3+ years experience in operations or administrative operations
- Strong execution discipline and follow up ability
- Experience working with ERP tools, trackers and SOP based systems
- Ability to coordinate across multiple departments
- Strong reporting, documentation and data accuracy skills
- Confidence using modern operational tools and software
- Calm, responsible mindset with strong ownership
This role suits professionals who value system accuracy, operational structure and disciplined execution.
Why Join Brandsquare
Brandsquare operates with a U.S. company culture built on strong systems, professionalism and long term thinking.
As a Senior Operations Executive, you help maintain the company’s execution system.
Your role ensures:
- Systems remain accurate and organized
- Teams remain aligned across departments
- Operational workflows remain structured and disciplined
- Leadership receives reliable operational insights
You are not just supporting operations. You are helping maintain the execution system that keeps the company running smoothly as it scales.
Benefits
Workplace Benefits
- Standard System Driven American Work Culture
- Fully Subsidized Lunch
- Unlimited Snacks Access From Dedicated Snacks Corner
- Subsidized Gym Access
- Access To Premium Softwares & Tools
- Access To Premium Courses & Certifications
- Monthly Casual Daylong Trip
- Annual Official Weeklong Trip For Annual Operating Planning
- Monthly Professional Sessions By Industry Experts
Leave Benefits
- Casual Leave: 10 Days
- Sick Leave: 15 Days
- Earned Leave: ~15 Days
- Weekly Holidays: 52 Days
- Festival Holidays: ~10 Days
- Government Holidays: ~10 Days
- Excellence Leave: 10 Days
- Anywhere Leave: 10 Days
- Maternity Leave: 120 Days
- Paternity Leave: 10 Days
Financial Benefits
- Quarterly Increment Cycle (Up To Four Increments Per Year)
- Quarterly Performance Bonuses and Appreciation Rewards
- Two Festival Bonuses Per Year
- Claimable Care Funds
- Claimable Family Funds
- Claimable Security Funds
Welfare Funds
- Healthcare Support Fund
- Fitness Support Fund
- Knowledge Support Fund
- Newborn Support Fund
- Condolence Support Fund
- Emergency Support Fund
- Memorial Support Fund
- Security Support Fund
- Tenure Support Fund
About Brandsquare
Brandsquare is a fast scaling U.S. registered software and systems company operating across the United States and Bangladesh.
Our Bangladesh office is located in Uttara, Dhaka.
We work with professionals across regulated and knowledge driven industries including healthcare, legal, finance, real estate, and technology, helping them build structured digital systems, branding infrastructure, and modern software platforms.
Brandsquare operates with a system driven American work culture focused on professionalism, structured thinking, and long term growth.
